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HRG Signs Exclusive Agreement With Red24

13 February 2007
International corporate services company Hogg Robinson Group (HRG) has announced that it has signed a unique agreement with red24, leading providers of security advice worldwide, to provide a proactive, global travel and security alerts system that may be tailored to meet clients’ specific requirements and traveller itineraries.

The enhanced alerts service, which is formally launched at the Business Travel Show in London (13th – 15th February), further improves HRG’s ability to provide accurate and timely information to its clients. It ensures that corporate clients and their travellers are aware – both at the time of booking and during their trip - of any incidents or potential problems (such as security issues or proposed strike actions) that may impact their travel arrangements.

Benefits include:

  • A live feed for up to the minute updates
  • Immediate security monitoring and alerts via email and SMS text messaging
  • Increased detail for tailored ‘real-time’ reporting
  • Ability to use in conjunction with HRG Travel WatchTM (HRG’s proprietary web-based, traveller tracking system).

The new system will be available as a standalone solution with effect from April 2007. HRG also plans to integrate the alerts service into its recently launched, web-based HRG Portal (designed to act as a personalised electronic travel assistant to provide a seamless online experience for travellers and travel managers/bookers) and HRG Online (the company’s in-house developed, self service reservation tool).

Bill Brindle, Business Technology & Distribution Director of HRG, commented: “Our unique relationship with red24 takes our proactive client communications to a new level. Not only can clients take advantage of instant, tailored security information and reporting prior to travel through a medium which exactly suits their needs, but they can also be assured of complete data confidentiality as the process of issuing alerts, and matching them to traveller itineraries, is completely controlled by HRG rather than using a third party.”

He continued: “The safety and security of our travellers is of paramount importance and this latest initiative is in line with HRG’s commitment to outstanding client service provision, ensuring that our capabilities are not just called upon in times of crisis but are integral to our overall approach.”

Simon Richards, Chairman of ARC Risk Management Group plc (parent company of red24), added: “This contract marks our first steps in the corporate travel security market and, once again, demonstrates our ability to offer tailor made solutions to meet a client’s needs. We are excited to be working with a company the calibre of HRG to offer red24’s travel alert service to corporate travellers.”

In addition to offering an industry-leading security alerts system, HRG’s global presence means that its clients have access to:

  • A 24 hour Traveller Assist service manned by highly capable and experienced consultants
  • Highly effective technology and traveller tracking systems, which provide instant access to comprehensive traveller data
  • The experience and flexibility to swiftly assess any situation and reallocate/draft in additional resource as necessary
  • An extensive worldwide support mechanism, using the expertise of the Company’s international colleagues, in almost 100 countries
  • Exceptional staff who are committed to delivering service excellence, even in the most difficult of circumstances
  • Relationships with the world’s major airlines which helps us obtain up-to-the-minute information, as well as helping ensure our travellers take precedence wherever and whenever possible.

The new travel alerts system will be available worldwide 24/7, 365 days a year. For further information visit stand 513 at the Business Travel Show in Earls Court, London, from 13th – 15th February 2007.

For further information:

Euro RSCG Biss Lancaster
Jenny Collins/Alice Mayor
Tel: +44 (0) 20 7467 9200
Email: blhrg@bisslancaster.com

Hogg Robinson Group
Laurie Waugh, PR Manager
Tel: +44 (0) 1256 312623
Email:  laurie.waugh@hrgworldwide.com

Notes to Editors:

Hogg Robinson Group (HRG) is the award-winning international corporate services company. Founded in 1845, HRG has over 60 years specific corporate travel expertise. Its corporate services interests include wholly-owned or majority controlled corporate travel operations in 24 of the key driver and growth markets throughout Asia Pacific, Europe and North America.  Supported by contracted partners, the HRG worldwide network extends to almost 100 countries.

Totally committed to a value offering for clients, HRG offers a comprehensive range of corporate services which includes travel management, fulfillment services and low cost transactions as well as Consulting, Expense Management, Sports and Events & Meetings Management.

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